Disclaimer

  • ALLERGENS & FOOD

Before consuming any products from Bondi Meal Prep please note that we make a range of dishes in our kitchen and we cannot guarantee any products sold on our website are completely free from any allergen such as milk, egg, gluten, soy, peanuts, sesame seeds, tree nuts, shellfish, fish and lupin.

Although we purchase all our fish fillets boneless, our supplier cannot guarantee the 100% removal of all bones. So, we do advise caution when consuming the fish meals as they may contain bones. 

Bondi Meal Prep accepts no liability to any allergic reaction caused as a result of consuming our products. 

If you are unsure about any of the information provided above, please consult your doctor.

Ingredients are subject to change due to supplier stock levels. In the event that we are unable to provide an exact item, we then provide the closest possible replacement for that meal.  

Images on website are only a guide to what food may look like. Food may look different and slightly vary.

 

  • DELIVERY   

Whilst we try our very best to ensure the correct time of delivery for your meals, unfortunately, you may receive your delivery outside of/or before our stated delivery window. This can occur but not often, due to high volumes of deliveries, traffic conditions and weather conditions that are unfortunately out of our hands. Please keep this is mind as we will send you a text notification as your order arrives.  

Bondi Meal Prep strongly advises against having your order delivered during the Residential Period of 00:00 am - 07:00 am as your order has a higher chance of being taken or tampered with. We recommend selecting delivery during business hours to ensure the safety of your package.  

Customers must be aware of the above risk and Bondi Meal Prep will not assume any liability for stolen or damaged goods. 

If you select for your delivery to delivered during residential hours to a business address you will risk your ordering being delayed as all business address deliveries must be delivered during business hours. 

Please ensure you select the correct delivery timeframe to suit you delivery address and provide clear delivery instructions as Bondi Meal Prep will not held liable for delays or misadventures.  

 

  • REFUNDS & RECURRING ORDER CANCELLATIONS

All refunds take between 5 - 10 working days to be returned back onto your nominated credit card. If your refund should exceed this time frame please contact hello@bondimealprep.com.au so we can assist you further.

Canceling/deleting your recurring order via your online account only cancels your next scheduled order and does not cancel the order that has already been processed. If you would like to cancel your recurring order that has already been processed you need to email hello@bondimealprep.com.au and our team will help you further. Please note fees and charges will apply. A full refund will not be processed.

 

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