Returns Policy

Bondi Meal Prep provides their clients with a 2-day money back guarantee. If at any point you are not completely satisfied with your purchase please contact us at hello@bondimealprep.com.au so we can resolve any issues.

This refund policy does not apply to goods that have been opened, used or damaged after delivery, or if any attempt has been made to alter the product. 

Failure to contact Bondi Meal Prep within the designated time frame will deem the goods spoiled and you will be unable to claim your refund.

Goods must be returned in its original condition or a refund will not be accepted.

Bondi Meal Prep will not be held liable for any financial or physical damages of any kind. 

Refunds will generally be returned to your account 5 - 10 working days. During holiday/sales periods refunds can take up to 10 - 14 days. 

Bondi Meal Prep will be not held liable for any misadventures with your delivery. At the checkout, we give all customers the opportunity to enter their specific delivery details and if you fail to do so, we will not be held responsible for a missing or incorrectly delivered item.    

NB: If you request a refund due to change of mind or abrupt cancellation, you will incur a refund fee of $5. 

NB: If you require a refund and you have purchased through our reoccurring order system or 'Stripe' you will incur a refund fee of $10. 

 

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