Before consuming any products from Bondi Meal Prep please note that we make a range of dishes in our kitchen and we cannot guarantee any products sold on our website are completely free from any allergen such as milk, egg, gluten, soy, peanuts, sesame seeds, tree nuts, shellfish, fish and lupin.
Due to the COVID-19 situation, there will be instances where our suppliers will be unable to deliver exact items. In the event that this does happen, we will provide the closest possible item in place of it.
For example: if your meal was meant to include cherry tomatoes but you have receive regular tomatoes instead.
All you need to do is browse through our single meals or set meal plans and choose your preferences accordingly. Once you are ready to finish your transaction, head over to the checkout symbol in the top right corner and complete your purchase.
No, you don't. All deliveries come in an icebox with ice packs so that your meals stay cool if you are not there to accept the delivery. Your meals will stay at a safe temperature for up to 10 hours in our ice boxes.
All you need to do is select your single meals or meal plan you'd like to order each week, add it to your cart and once you are ready to finalise your payment you simply select the option 'Subscribe & Save' located at the bottom right hand corner of the checkoutand this will automatically set up your recurring account.
Once you have selected to set up a recurring order, you will receive your first order on your selected delivery day and each week after that you will receive the same order without having to manually reorder your meals.
You will need to login into your account and you can manually edit your order via the settings option. You can edit anything you would like - address, credit card details, ordered items, delivery dates etc.
Payment will come out of your nominated credit card each week on the same day that your ordered initially. Ie. if you ordered on a Thursday, every Thursday 'X' amount will be deducted from your account.
To cancel your recurring order you need to email email@example.com and our team will help you further. Cancelling/deleting your recurring order via your account only cancels/delete you next order and does not change the order that has already been processed.
There are no cancellation fee's if you can cancel you order before your next pay cycle.
If your order has already been processed and you request a refund due to change of mind, abrupt cancellation reasons (ie. you didn't think you made a recurring account - please note an account can only be made if you manually select this option yourself), or unforeseen circumstances occur, you will be charged a $8 refund fee. Your full refund will be less this fee amount.