Frequently Asked Questions

All our meals arrive fresh and are never frozen. You can however freeze our meals and consume at a later date.

Yes, you can. While we recommend consuming our meals fresh, you can freeze our meals for up to 3 months in the freezer.
All our meals have a 7 day shelf life but you can freeze our meals and consume them at a later date. 

At Bondi Meal Prep, our beef & chicken products are halal certified. For more information this certification, please email hello@bondimealprep.com.au and we can send you through all necessary documentation. 

Please note: While all our meat is halal certified, our meals themselves have not been certified. Our Brekky Wrap & Weekly Special are not halal.

Before consuming any products from Bondi Meal Prep please note that we make a range of dishes in our kitchen and we cannot guarantee any products sold on our website are completely free from any allergen such as milk, egg, gluten, soy, peanuts, sesame seeds, tree nuts, shellfish, fish and lupin.

No amendments or changes can be made to our set meal plans. All meal plans will only come with the stated amount of meals (10, 14 or 24) and stated amount of protein balls (5 or 6). 


Items can not be swapped out and meal plan prices cannot be changed. If you wish to build your own meal plan you order items via our Single Meals Page or Drinks & Snacks Page. 

Please consult with your doctor or physician first if you are pregnant or breastfeeding before purchasing our meals. 
You can reheat our meals in the microwave in its plastic container. Simply pull back the plastic film slightly and reheat for 2 minutes. Or you can empty the contents of the prepackaged meal in a fry pan and heat. 

Due to the COVID-19 situation, there will be instances where our suppliers will be unable to deliver exact items. In the event that this does happen, we will provide the closest possible item in place of it. 

For example: if your meal was meant to include cherry tomatoes but you have receive regular tomatoes instead. 

All you need to do is browse through our single meals or set meal plans and choose your preferences accordingly. Once you are ready to finish your transaction, head over to the checkout symbol in the top right corner and complete your purchase. 
Yes, there is a minimum order spend of $50. 

You can make payments via credit card, PayPal, Zip Pay or Afterpay.


If you make payment via PayPal eCheck, your order will only be sent out once your payment has cleared and processed.

Yes, you can! Visit our recurring order FAQ tab for more information.
No, you don't. We have NO lock in contracts or subscription obligation, so you can give us a try and opt out at any time. 

Our delivery cut off times are as follows:-


Order before Thursday 3 pm for delivery on a Monday or Tuesday (depending on your delivery area). If you order outside of our cut off time you order will be delivered on our next available delivery day.

For full details on our delivery and cut off times please click here. 

At BMP we deliver on Mondays & Tuesdays only (depending on your delivery area). Please refer to the below details for delivery windows:-


Delivery During Residential Hours

12:00 am - 07:00 am 


Delivery During Business Hours

08:00 am - 18:00 pm 


Once your order has arrived, our courier service will send you a text message photo, so please ensure you add your mobile to your delivery address. Landlines will not be accepted and email notifications are not sent out. 

For full details on our delivery days and delivery windows please click here. 

Yes, we do. Delivery is charged at $15.

We offer a delivery service to NSW, ACT, QLD & VIC customers.

To see if we deliver to your suburb please click here and enter in your postcode. 

Here at Bondi Meal Prep we are closed on all Australian public holidays and we will resume deliveries as normal the following day. Ie, if Monday is a public holiday your order will arrive the following day on Tuesday. 


Please also note, that all central coast deliveries are only available during the business hours on Tuesdays. 

No, you don't. All deliveries come in an icebox with ice packs so that your meals stay cool if you are not there to accept the delivery. Your meals will stay at a safe temperature for up to 10 hours in our ice boxes. 

Once your order has arrived, our courier service will send you a text message photo, so please ensure you add your mobile to your delivery address. Landlines will not be accepted and email notifications are not sent out. 


If you select for your delivery to delivered during residential hours to a business address you will risk your ordering being delayed as all business address deliveries must be delivered during business hours. 


Please ensure you select the correct delivery timeframe to suit you delivery address as Bondi Meal Prep will not held liable for delays or misadventures. 

You can change your delivery address/delivery timeframe by emailing hello@bondimealprep.com.au and our team can update this for you. 

However, you will need to ensure you email us before Friday 3 pm (prior to the following Monday's delivery) with your new details as, unfortunately, we are unable to make changes after this time. 

Contact us at hello@bondimealprep.com.au and we will rectify the situation for you. 

You are more than welcome to place your orders in advance but you must ensure you email our team at hello@bondimealprep.com.au so we can confirm your chosen delivery date.


Writing your preferred delivery date at the checkout will not confirm the delivery date of your order and Bondi Meal Prep will not be held liable.  

You will need to provide delivery instructions at the checkout for our delivery driver to follow or they will deliver your order in the safest place possible. 

However, Bondi Meal Prep, strongly advises against having your order delivered during the Residential Period of 00:00 am - 07:00 am as your order has a higher chance of being taken or tampered with. We recommend selecting delivery during business hours to ensure the safety of your package.  

Unfortunately, we do not offer any pick-ups at this point in time. 
All you need to do is select your single meals or meal plan you'd like to order each week, add it to your cart and once you are ready to finalise your payment you simply select the option 'Subscribe & Save' located at the bottom right hand corner of the checkout and this will automatically set up your recurring account. 

Once you have selected to set up a recurring order, you will receive your first order on your selected delivery day and each week after that you will receive the same order without having to manually reorder your meals. 


You will need to login into your account and you can manually edit your order via the settings option. You can edit anything you would like - address, credit card details, ordered items, delivery dates etc. 


Alternatively you can always email hello@bondimealprep.com.au and we can edit everything for you also. 

Payment will come out of your nominated credit card every 7 days or every 14 days (depending on the frequency you have selected) on the same day that you initially ordered. 

Ie. If you ordered on a Tuesday, every Tuesday 'X' amount will be deducted from your account.

Unfortunately, you are unable to add any discount codes to your recurring order. As we already offer 10% off each week for your order, no further discounts can be applied. 
We will provide you with new special each week unless you request something different. 

If your payment fails your order will not be processed and we will send you an email notification. We will then reattempt to take payment from your nominated credit card the following day. 


If you payment fails after 5 attempts, your account will automatically close. 

If you would like to cancel your recurring order that has already been processed you need to email hello@bondimealprep.com.au and our team will help you further. 

Canceling/deleting your recurring order via your online account only cancels your next scheduled order and does not cancel the order that has already been processed.  

You will need to login to your account and you can manually delete your account by clicking on the Manage Subscription tab and then clicking the Delete Subscription button. You can also email us at hello@bondimealprep.com.au and we can close your account for you. 

There are no cancellation fee's if you can cancel you order before your next pay cycle. 

If your order has already been processed and you request a refund due to change of mind, abrupt cancellation reasons (ie. you didn't think you made a recurring account - please note an account can only be made if you manually select this option yourself), or unforeseen circumstances occur, you can either move your order to different date or get a store credit for your sale.

You can contact Bondi Meal Prep via email or through our FB Chat window. Email hello@bondimealprep.com.au or click on the chat icon to the bottom right hand side of your screen and we'll get back to you as soon as we can.

Please note our office hours are from Monday - Friday 9 am - 5 pm. Please allow up to 24-48 hrs (business working days) for a response. 

Bondi Meal Prep is closed on weekends. 

No, unfortunately, you can not combine discount codes or use two codes at one time. 

You can only use one code per transaction and each unique discount code can only be used once. 

As per our terms and conditions, each customer is entitled to ONE 20% discount code for leaving a review of their purchase. This means only ONE discount code will be given to a customer and/or household. Creating multiple accounts with different email addresses will not entitle you to another discount. 

You are more than welcome to leave as many reviews as you would like for your past purchases, but, again, you are only eligible to receive and redeem ONE 20% discount code. 

Meal prepping is fantastic for weight loss. It ensures you eat portion controlled meals, helps you stick to a calorie restricted diet, and aids you in a planning process so that you don't make the wrong food choices which in turn leads to weight gain.

Our meals last for up to 7 days in the fridge but you can freeze our meals for up to 3 months and reheat at a later date.

Our single meals range for $9.90 - $15.90 each. Depending on how many meals you require per week your cost will vary. For our most popular set 10 Meal Plan (this includes lunch, dinner & a snack) this is priced at $139 which is roughly the average cost per week for meal prep.

If you not have a microwave you can empty the content of our meals in a fry pan and heat or you can consume our meals cold. To get the full flavours of our meals, we do however recommend eating our meals at a heated temperature.

Yes! Meal prep definitely saves you money. 

When prepping your own meals you can experience over spending/buying and wastage. When you don't have prepped meals ready you are much more likely to order takeout which results in spending 3 times more than you usually would on food. 

Meal prep saves you money but most importantly it saves you time as you don't need to shop, cook or clean!

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