FAQs

PRODUCT

Do your meals arrive fresh or frozen?

Can I freeze my meals?

How long do your meals last for in the fridge?

Why don't you plastic to package your meals?

Are your meals halal certified?

What happens if I have food allergies?

Can I eat BMP if I am pregnant or breastfeeding?

How do I reheat your meals?

ORDERING

How do I order?

Is there a minimum order spend?

How do I make payment?

Can I repeat my order?

Do I need to sign up to a contract?

DELIVERY

When is the delivery cut-off time?

When will I receive my order?

Do you have a delivery fee?

What areas do you deliver to?

Do I have to be at home or at work when my order arrives?

What happens if I receive the incorrect order or item?

What if I live in a gated complex or high-rise building?

Can I pick up my order directly from BMP?

How do I recycle my delivery box?

RECURRING ORDERS

How do I set up a recurring order?

How does subscription work?

How do I modify my recurring order?

When does payment come out?

Can I add a discount code to a recurring order?

What happens if I order the weekly special but it changes?

What happens if my payment fails?

How do I cancel my recurring order?

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